Privacy Policy
Privacy Policy
Enluzia is committed to protecting the privacy of its customers and complying with data protection regulations. This privacy policy describes the information we collect, how we use it, and the choices you have regarding how we use it.
1. What information do we collect?
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Information you provide to us: Name, email address, postal address, phone number, payment information.
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Information you send us: via the contact form, product comments, or reviews.
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Information collected automatically: IP address, browser type, operating system, pages visited, date and time of visit.
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Information collected through cookies and other tracking technologies.
2. How do we use your information?
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Order processing: Manage your account and orders, contact you if there is an issue with your order, provide the services you requested.
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Improving our website and services: Analyze browsing data to enhance user experience, personalize content and offers presented to you, conduct studies and statistical analyses.
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Marketing and communication: Send you newsletters and promotional offers, contact you by email or phone to offer products or services that may interest you.
3. With whom do we share your information?
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Service providers: We share your information with service providers who help us manage our website, process your orders, and provide services (for example, payment, delivery, marketing services).
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Legal authorities: We may be required to share your information with legal authorities if the law requires it or if we believe it is necessary to protect our rights or the rights of others.
4. What are your rights?
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Right of access: You have the right to request access to the information we hold about you.
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Right to correction: You have the right to request correction of inaccurate or incomplete information about you.
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Right to object: You have the right to object to the processing of your information for legitimate reasons.
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Right to deletion: You have the right to request deletion of your information in certain cases.
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Right to restrict processing: You have the right to request restriction of the processing of your information in certain cases.
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Right to data portability: You have the right to receive the information concerning you in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
5. How to exercise your rights?
To exercise your rights, you can contact us by email at the following address: contact@enluzia.com
6. Security of your information
Enluzia implements appropriate technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
7. Updates to the privacy policy
Enluzia reserves the right to modify this privacy policy at any time. The most recent version of the privacy policy will always be available on our website.
8. Contact
If you have any questions or complaints regarding this privacy policy, please contact us by email at the following address: contact@enluzia.com
By accepting these general terms of sale, you consent to our collection and use of your information in accordance with this privacy policy.