Privacy Policy

Privacy Policy

Enluzia is committed to protecting the privacy of its customers and to respecting the rules concerning the protection of personal data. This privacy policy describes the information we collect, how we use it, and the choices you have regarding how we use it.

1. What information do we collect?

  • Information you provide to us: Name, email address, postal address, phone number, payment information.

  • Information you send us: via the contact form, product comments, or reviews.

  • Information collected automatically: IP address, browser type, operating system, pages visited, date and time of visit.

  • Information collected through cookies and other tracking technologies.

2. How do we use your information?

  • Processing your order: Managing your account and orders, contacting you in case of issues with your order, providing the services you requested.

  • Improving our website and services: Analyzing browsing data to improve user experience, personalizing content and offers presented to you, conducting studies and statistical analyses.

  • Marketing and communication: Sending you newsletters and promotional offers, contacting you by email or phone to offer products or services that may interest you.

3. With whom do we share your information?

  • Service providers: We share your information with service providers who help us manage our website, process your orders, and provide services (for example, payment, delivery, marketing services).

  • Legal authorities: We may be required to share your information with legal authorities if the law requires it or if we believe it is necessary to protect our rights or the rights of others.

4. What are your rights?

  • Right of access: You have the right to request access to the information we hold about you.

  • Right of correction: You have the right to request correction of inaccurate or incomplete information about you.

  • Right to object: You have the right to object to the processing of your information for legitimate reasons.

  • Right to deletion: You have the right to request deletion of your information in certain cases.

  • Right to limit processing: You have the right to request limitation of the processing of your information in certain cases.

  • Right to data portability: You have the right to receive the information concerning you in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.

5. How to exercise your rights?

To exercise your rights, you can contact us by email at the following address: enjewl.contact@gmail.com

6. Security of your information

Enluzia implements appropriate technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. Updates to the privacy policy

Enluzia reserves the right to change this privacy policy at any time. The most recent version of the privacy policy will always be available on our website.

8. Contact

If you have questions or complaints regarding this privacy policy, please contact us by email at the following address: enjewl.contact@gmail.com

By accepting these general terms of sale, you consent to our collecting and using your information in accordance with this privacy policy.